Shipping Policy

 

At DENIMTEARSMERCHS, we are dedicated to delivering your orders quickly, safely, and reliably. We strive to make your shopping experience seamless from checkout to delivery.

1. Free International Shipping
All orders over $119 qualify for complimentary shipping worldwide. We serve customers in more than 200 countries, ensuring accessibility and affordability.

2. Delivery Time Estimates
Shipping timelines depend on your location. Typical delivery periods via insured international courier are:

  • United States: 8–25 business days

  • Canada & Europe: 8–25 business days

  • Australia & New Zealand: 8–25 business days

  • East Asia: 8–25 business days

  • Southeast Asia: 8–25 business days

  • Middle East: 10–25 business days

  • Mexico, Central & South America: 10–25 business days

Please note that customs inspections, local postal delays, or other unforeseen events may affect delivery.

3. Order Tracking
After processing (usually within 7 business days), you will receive a shipping confirmation email with a tracking number. Track your order at our site or via 17track.net.

4. Delivery Issues
If tracking shows delivered but you have not received your package:

  • Verify with neighbors or building staff

  • Check secure drop locations around your property

  • Contact us at [email protected] for assistance

5. Address Changes
For modifications or corrections to your shipping address, contact us immediately. We will attempt to accommodate changes if the order has not yet shipped.

6. Customs Duties
All orders are shipped duty-paid. If you incur customs fees, submit the invoice, and we will reimburse you fully.

7. Support
For questions about shipping, contact our team at [email protected]. We are committed to ensuring your order arrives safely.